According to Cha, the social media business framework can be simplified as such:
- Value creation
- nature
- scope (how it’s created, firms role in production or service delivery)
- Target market:
- customer types
- geographic areas
- geographic dispersion
- interaction requirements with customers
- Sources of competencies:
- technology
- marketing
- supply chain management
- networking
- resource leveraging
- branding
- Revenue
- how the firm makes money
- prices
After reading this logistical article that does well to outline the business model, I made a series of observations that leave me torn on the concept of social media networks playing such an integral part of providing information and news.
Problem 1: Our info is being pimped out to search engine companies
What becomes complicated and problematic is how these companies sell our publicly available information. And we've all been there—we click on a link on Facebook and all of a sudden we see eight similar links on our News Feeds when we return to scroll through. But the benefits, from a journalistic standpoint, include the likelihood of article and publication visibility that digital publishers receive through this information selling process. But as a consumer, our tastes are almost being decided for us. Humans have a natural tendency to like certain things at certain times, but this model limits those varieties if social media keeps our interests on a certain trajectory.
Problem 2: Putting a price on information just seems wrong.
d "It's difficult to transfer information into a commodity," Cha says. Should we, though?
But, as far as we know, it's the only way journalists of the future can make money. This conflicts with the original intent of the invention of the Internet. The Internet was born as a democratic idea. An information provider made by the people for the people. Perhaps, also created with no foresight of the current maintenance and policing we see from information powerhouses Google and Facebook. As a result, our information becomes increasingly filtered, as mentioned in last class with the risk of living in a filter bubble.
Ricardo Bilton's article outlines a true concerning reality—social media is making it more expensive for publishers to be read. Facebook is scaling back the amount of traffic it sends to publishers to keep users in its own walled garden. This implies less encouragement to send users out to receive different sources of information from a wider variety of publications.
Everyone can benefit from a balanced news diet and with increasing monetary limitations and publisher reliance on social media and advertising, I'm afraid it'll limit our options for consumption.
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