Anderson references a
generation raised on free information. And while, as a journalist,
Anderson's article makes me bristle all over (despite a few very key points), I think
that this statement he makes holds some truth: “a
generation raised on the free Web is coming of age, and they will find entirely
new ways to embrace waste.” But as I shift through the thousands of opinion
blog posts and cat videos on YouTube and the millions and millions of uploads
of online content, I start to wonder…is the waste worth it? Are we just
cluttering our minds and our devices with this flood of free information that
has lost all usefulness and interest? We are angry that the perfect result doesn't come up to the top of our Google inquiry. But we demand endless free information. We get angry
when we have to see an ad first. At the
same time, we refuse to pay for quality.
And then we expect the companies who provide it for free to be up to the
caliber of subscription-based models. Because we are the greedy “generation
raised on the free Web.”
I don’t
want to beat a dead horse here. We have
had many discussions in this class that yes, “information wants to be free.”
But, no journalists will not work for free. Yes, anyone can start a blog or
publish online content. Yes, advertising supports it. Yes, companies can offer
24 news reporting and round the clock information. No, that does not mean all
of the content out there will be quality or even true.
There is a
lot I could say concerning the plight of poorly paid journalists and how sad
poorly reported news makes me. There is
a lot I could say about this whole paragraph of Anderson’s on corporate tech
companies who I feel robbed by: “Just because products are free doesn't mean
that someone, somewhere, isn't making huge gobs of money. Google is the prime
example of this.” ...But I think we have discussed that enough.
I think
that Anderson himself actually makes a point that I’m not sure he intended to
make…or at least a point that I found more interesting and less infuriating
than the rest of his article. “There is, presumably, a limited supply of
reputation and attention in the world at any point in time. These are the new
scarcities — and the world of free exists mostly to acquire these valuable
assets for the sake of a business model to be identified later.”
We may not
want to pay for reputation, but at some point when we get tired of shift
through pages of crap after pages of more crap online (excuse my french), we are willing to pay
for quality. At some point, that Spotify
user pays for Premium. At some point, someone who wants to read real news pays
for a subscription to the New York Times, or another reputable establishment.
Because as great as I think community journalism could be, I do not believe
that volunteer writers could ever produce the kind of journalism that changes
laws, that affects people, that tells the whole truth, and that inspired me to
be a journalist.
And while information is not as hot of a commodity as it
used to be because of it’s abundance, reputable and interesting information to
cut through all the crap online IS scarce.
And I think that (to borrow Anderson’s own phrase) the long-tail of
people who are willing to pay for quality of sit through that ad to get to the information they enjoy, trust or respect--the information that is worth it to them personally-- that will support
the massive weight of the rest of the greedy “information generation.”
I agree with Malcolm Gladwell when he states that, "
And there’s plenty of other information out there that
has chosen to run in the opposite direction from Free. The Times gives away
its content on its Web site. But the Wall Street Journal has found that more than a million subscribers
are quite happy to pay for the privilege of reading online." They are
making money by charging for content. Gladwell also points out the flaws of
many of the champions of "free," champions of our generation, like
You Tube which has failed to make Google any money.
So I am not sure what the answer is. But I surely am not going to work for free. And I am surely not going to accept mediocre content...just because it is free.